I consider flightcathers as flight cheaters. I booked a return ticket with them from London Heathrow to Karachi. They sent me an email with booking and requested the confirmation via email.
I confirmed the booking but when they issued ticket they put me on Gatwick instead of Heathrow airport.
I started chasing them on the phone to re-issue the ticked with correct airports.
The customer service people started doing the tricks and they started keeping me on hold for 15 minutes. After 15 minutes call was dropping.
If they attend the call they asked who issued the ticket, who made the booking and tell me to hold the phone and then after few minutes they told the person is not on desk please leave the phone number and we will contact you back.
Waited for a day and called them again they told me that person you booked with has left the company.
After a week they agreed to correct the tickets and asked me to send the proof of booking which I sent them and finally they sent me an other ticket which was showing LHR, I was happy that they have corrected my ticket.
My all happiness turned into pain on my way back, when I was checking in for my flight from Karachi airport I was told that my booking is not validated and in their (emirates) system its still showing Gatwick. and I have to pay 75/- pounds to change the date while on my ticket it was showing London Heatrhow. I kept insisting that my booking is correct they showed me the print out from their computers which was showing London Gatwick as my destination airport.
They asked me to pay 75/- pound to change the date or go back. I paid them and traveled.
I will not book with them and suggest you not to book with them, please read reviews on other websites (http://www.reviewcentre.com/reviews182438.html) before you book.
I did mistake not to read reviews before booking with them.
